Email address not updating in
Once you’ve entered a new email address and clicked “Save Account Settings,” you’ll receive an email at the new address with a confirmation link.You must click the confirmation link to confirm the change and update the email on your account.Note: If you do not complete the confirmation process above, your email will remain in an unconfirmed state.
The E-mail Address will NOT be updated in the User Information List.If you are still experiencing problems, contact us to reset your email.We are updating a customers email address and it is being updated in the main customer DE.If you forget your password, you can request a new one by logging out of your account and clicking on the "Forgot Password? You can also unsubscribe from Couchsurfing emails using the "Unsubscribe" link found in all emails we send.Try to add [email protected] [email protected] your email address book, or follow your email provider's instructions to whitelist us. · If you've received a message from us that states that we have had problems delivering messages to you, please make sure that you have tried the suggestions above.
For more information on these types of alerts, read our Account security tips article.